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HOW DO WE KEEP OUR TEAM ALIGNED THROUGHOUT THE DAY?

ARE YOU GOING FROM THE LOCKER ROOM STRAIGHT TO THE FIELD? Can you imagine the disaster if a football team took the field without a play or game plan in mind? They’d snap the ball, people would run everywhere, and they’d lose badly. Hopefully this doesn’t sound like a typical …

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WHAT IS ONE COMMON HIRING MISTAKE IN DENTAL PRACTICES?

YOU’VE JUST HIRED A GREAT NEW TEAM MEMBER… Great news! You picked the most qualified, dedicated candidate to join your practice. But have you checked all the boxes in your hiring process? THE DEVIL IS IN THE DETAILS… One critical part of vetting candidates is digging a little further into …

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HOW DO WE BUILD APPRECIATION BETWEEN TEAM MEMBERS?

HAPPY THANKSGIVING! We hope you’re particularly thankful for your amazing team this year! But are there times when the practice could use a little jolt of camaraderie? Maybe a little show of  mutual gratitude? Here’s how to do it for less than a dollar (or free, if you have an …

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HOW CAN WE IMPROVE OUR TEAM MEETINGS?

THE PRIMARY COMPLAINT ABOUT TEAM MEETINGS It’s funny, whenever we ask a practice about their team meetings, the usual response is, “Well, we used to do team meetings, but…” The second part of their answer almost always recounts a history of “gripe sessions”, or meetings that felt like lost time …

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HOW DOES POOR LEADERSHIP AFFECT THE TEAM?

THE RED ONION MIX-UP It seemed like a simple enough task for my teenage son: “Go to the store and pick up a red onion.” Shortly after, he called me from the produce aisle in a fit of utter frustration. “I can’t find a red onion anywhere!” The conversation quickly …

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HOW DO I REMAIN PRODUCTIVE WITHOUT BURNING OUT?

A THREE PART PLAN FOR MORE PRODUCTIVITY, LESS STRESS Money, team culture, the schedule. Those are three topics that can send a dentist’s blood pressure skyrocketing! A simple three-pronged approach can make these stressful concerns more manageable, and increase productivity at the same time. START WITH YOUR FEES… To be …

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ONE THING YOU CAN DO TO IMPROVE YOUR PRACTICE

If I ask a dentist, “What’s the most recent thing you’ve done to improve your practice?” …The answer will likely start, “Well, I just bought a…” New technology is great. Keeping your practice on the cutting edge is a dream of any dentist. But is there also a glaring nightmare …

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THREE WAYS TO PREVENT TURNOVER IN YOUR PRACTICE

People ask me often, “Sam, how do I get good people to stay?” START THEM RIGHT For me this one is really straight forward….. Start them right! Make sure they have clear expectations on what jobs and tasks they are to perform each day and how to do those jobs. …

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HOW DOES CULTURE AFFECT EMPLOYEE RETENTION?

I think we all know that an environment or culture has deep impacts on your ability to retain an employee. So here’s a deeper thought for you to consider: ARE YOU RETAINING THE RIGHT PEOPLE? I believe retaining employees can be the most beneficial thing we do, IF we are …