Ten Steps to Case Acceptance

- A VIRTUAL WORKSHOP -

If you were asked to calculate your practice’s rate of case acceptance, would you be able to do it?

The reality is that most dentists have no idea what percentage of patients say “yes” to treatment. Even worse, It’s usually far less than they realize.

THE PROBLEM:

From the patient’s first phone call to the doctor’s diagnosis, weak communication, education and treatment planning strategies mean necessary treatment is often delayed or denied altogether. Both the patient’s oral health and the practice’s financial health suffer when we don’t effectively communicate the severity of the diagnosis, and clearly present clinical and financial solutions.

THE SOLUTION:

Totally organized, defined systems to get patients scheduled, and make them comfortable and confident about diagnoses and recommended treatment. From solid language and patient education strategies, to the way the team understands and communicates treatment needs, establishing and repeating critical case acceptance protocols results in healthier patients, and a more profitable practice.

THE PROBLEM:

From the patient’s first phone call to the doctor’s diagnosis, weak communication, education and treatment planning strategies mean necessary treatment is often delayed or denied altogether. Both the patient’s oral health and the practice’s financial health suffer when we don’t effectively communicate the severity of the diagnosis, and clearly present clinical and financial solutions.

THE SOLUTION:

Totally organized, defined systems to get patients scheduled, and make them comfortable and confident about diagnoses and recommended treatment. From solid language and patient education strategies, to the way the team understands and communicates treatment needs, establishing and repeating critical case acceptance protocols results in healthier patients, and a more profitable practice.

• AVOID PHONE FAILURES! The first interaction on the phone can make or break treatment acceptance. Get language tips to hear more patients say, “Let’s do this!”

• ROCK SOLID PATIENT EDUCATION STRATEGIES. A patient who truly understands the diagnosis is far more likely to move forward with treatment. Discover how to clearly define and set expectations for their diagnosis.

• A COMFORTABLE PATIENT IS A CONFIDENT PATIENT. Learn our specific steps to put patients at ease when they arrive. BONUS: This is a surefire strategy to boost positive reviews and referrals!

• IT’S ALL ABOUT THE PRE-CLINICAL INTERVIEW. Build a pre-clinical interview that fits your style and connects with patients. We’ll give you the specific tools!

• HYGIENE’S UPPER HAND IN CASE ACCEPTANCE. Get surefire resources for a stellar hygiene assessment.

• BETTER TEAM COMMUNICATION AND HANDOFFS Recognize the importance and value in detailed and strategic handoffs.

• LANGUAGE! LANGUAGE! LANGUAGE! Come away with concise strategies for verbiage and tips for the delivery of Dr’s diagnosis.

• SAM’S SECRET WEAPON: "THE EXPRESS HANDOFF" Learn the system of the "Express Handoff," and how it smooths the way to adding treatment to the schedule with every appointment

• END AWKWARD CONVERSATIONS ABOUT MONEY! Gain confidence and systematize the critical process of presenting financial details to patients after diagnosis. You’ll have new ideas for conveying the value of treatment.

• CASE ACCEPTED! Minimize doubt (and cancellations!) by sending every patient home feeling good about the diagnosis, scheduled treatment, and financial arrangements.

Next Event TBD!

$900

Refund/Cancellation Policy

REGISTRATION CLOSED

Course size limited to 10 participants.

Must be present and available for the full weekend workshop. No late arrivals and no early departures. No exceptions.

NEXT EVENT TBD!

$900

REGISTRATION CLOSED

Course size limited to 10 participants.

Must be present and available for the full weekend workshop. No late arrivals and no early departures. No exceptions.

Refund/Cancellation Policy